Refunds

At Next Level Peptide Labs, we prioritize product integrity and customer satisfaction. While our research compounds are not for human or animal use, we do offer a clear return process to ensure confidence in your purchase.

🔁 30-Day Return Guarantee

If you're not satisfied with your order, you may return eligible items within 30 days of the original purchase date for a full refund.

✅ Return Eligibility

To qualify for a return:

  • Items must be unopened, unused, and in original condition

  • Security seals and original packaging must be intact

  • Returns must be received within 30 days of purchase

Due to the sensitive nature of our products, used or opened items are not eligible for return.

📩 How to Start a Return

Email us at support@nextlevelpeptides.com with:

  • Your order number

  • The reason for your return

We’ll respond with return instructions. Please send returns to:

Next Level Labs
1968 S Coast Highway #3337
Laguna Beach, CA 92651

💳 Refund Process

  • Refunds are issued to your original payment method within 5–7 business days of inspection

  • You’ll receive an email confirmation once your return is processed

  • Shipping fees (if applicable) are non-refundable unless the return is due to our error

⚠ Damaged or Incorrect Orders

If your item arrives damaged or incorrect, email us within 48 hours of delivery with clear photos. We’ll resolve the issue quickly, including free replacements if needed.

đŸš« Policy Enforcement

Next Level Peptide Labs reserves the right to:

  • Decline returns that don’t meet the criteria

  • Refuse returns due to misuse or suspected fraud

We appreciate your cooperation in helping us maintain high standards for research-grade quality and compliance.